Agile Landscape - Entry: Organize by customer value

Organize by customer value is part of the following frameworks:

• LeSS

What ChaptGPT says about it...

Organize by customer value in the context of LeSS

Organize by Customer Value in LeSS

In Large-Scale Scrum (LeSS), the principle of organizing by customer value involves structuring the development process around delivering maximum value to the customer. This principle emphasizes the importance of understanding the customer's needs and focusing on delivering features and functionality that directly contribute to satisfying those needs.

Key Aspects:

• Customer-Centric Approach: Placing the customer at the center of decision-making and prioritizing features based on their value to the customer.
• Value Stream Mapping: Identifying and optimizing the flow of value to the customer by eliminating waste and streamlining the development process.
• Incremental Delivery: Releasing valuable features in small, incremental increments to quickly deliver value and gather feedback.

Benefits:

• Improved Customer Satisfaction: By prioritizing customer value, the team is more likely to deliver products that align with customer needs and expectations.
• Faster Time-to-Market: Focusing on valuable features helps in delivering functionality quickly and reducing time-to-market.
• Efficient Resource Allocation: By concentrating efforts on customer value, resources are utilized effectively, avoiding wasteful activities.

Resources:

1. LeSS Principles - Official LeSS website providing detailed information on organizing by customer value and other principles.
2. Large-Scale Scrum: More with LeSS - Book by Craig Larman and Bas Vodde which covers the principles of LeSS, including organizing by customer value.
3. LeSS Case Studies - Real-world examples of organizations implementing LeSS principles, including organizing by customer value.

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